• Engagement
    Engagement Rings Sapphire Eng. Rings Sapphires
    New Designs 2023
    • Sapphire New Designs
    • Diamond New Designs
    Colours
    • Blue Sapphire Eng. Rings
    • Pink Sapphire Eng. Rings
    • White Sapphire Eng. Rings
    • Yellow Sapphire Eng. Rings
    • Padparadscha Eng. Rings
    • Green Sapphire Eng. Rings
    Styles
    • Solitaire Engagement Rings
    • Halo Engagement Rings
    • Three Stone Eng. Rings
    • Colour Accented Eng. Rings
    • Cluster Engagement Rings
    Shapes
    • Round Eng. Rings
    • Princess Cut Eng. Rings
    • Cushion Cut Eng. Rings
    • Emerald Cut Eng. Rings
    • Oval Engagement Rings
    Materials
    • White Gold Eng. Rings
    • Yellow Gold Eng. Rings
    • Rose Gold Eng. Rings
    • Two Tone Eng. Rings

    Alternatives
    • Ruby Eng. Rings
    • Aquamarine Eng. Rings
    • Amethyst Eng. Rings
    • Garnet Eng. Rings
    • Alexandrite Rings
    Information
    • Placing your Custom Order
    • Our Sapphire Guide
    • Authenticity Guarentee
    Design Catalogue Design Guide Ring Settings
  • Wedding
    • Wedding Rings
    • Bridal Sets
    • Mens Wedding Rings
    • Wedding Ring Sets
  • Jewellery
    Sapphire Jewellery
    • Sapphire Earrings
    • Sapphire Necklaces
    Diamond Jewellery
    • Diamond Earrings
    • Diamond Key Necklaces
    • Black Diamonds
    Rings
    • Promise Rings
    • Eternity Rings
    Pendants & Necklaces
    • Key Necklace
    Earrings
    • Stud Earrings
    • Gemstone Earrings
    Silver Jewellery
    • Silver Rings
    • Silver Necklaces
    • Silver Earrings
    • Silver Bracelets

    Gift Ideas
    • Birthday Gifts
    • Annivarsary Gifts
    • 21st Birthday Keys
    Smart Jewellery
    • Fitbit Jewellery
    Unique Jewellery
    • Custom Engagement Ring
    • Unique Engagement Ring
    • Unique Wedding Ring
    • Unique Jewellery
Brilliyond Jewellery
  • Gemstones
    Diamond
    • Natural Diamonds
    • Lab-grown Diamonds
    • Diamond Simulants
    • Diamond Alternatives
    Sapphire
    • Blue Sapphires
    • Pink Sapphires
    • White Sapphires
    • Yellow Sapphires
    • Padparadscha
    • Green Sapphire
    Preciouse
    • Ruby
    • Emerald
    • Alexandrite
    Birthstones
    • Jan - Garnet
    • Feb - Amethyst
    • Mar - Aquamarine
    • Apr - Diamond
     
    • May - Emerald
    • Jun - Alexandrite
    • Jul - Ruby
    • Aug - Peridot
    • Aug - Spinel
     
    • Sep - Sapphire
    • Oct - Tourmaline
    • Nov - Citrine
    • Nov - Topaz
    • Dec - Zircon
  • Education
    Diamond Education
    • Diamond 4Cs
    • Ethical Diamonds
    • Diamond Mining
    • Diamond History
    • Coloured Diamonds
    Sapphire Education
    • Sapphire 6Cs
    • Colours of Sapphires
    • Ceylon Sapphires
    • Australian Sapphires
    • Buying a Sapphire
    Engagement Ring Education
    • Key Decisions
    • Style Selection
    • Centre Stone
    Gemstone Education
    • Birthstones
    • Ruby Gemstones
    • Aquamarine Gemstones
    • Garnet Gemstones
    • Alexandrite Gemstones
    • Spinel Gemstones
    • Amethyst Gemstones
    Metal Education
    • Gold
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    • Platinum
    • Alloys and Metal Plating
  • Contact
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  • Engagement
    Engagement Rings Sapphire Eng. Rings Sapphires
    New Designs 2023
    • Sapphire New Designs
    • Diamond New Designs
    Colours
    • Blue Sapphire Eng. Rings
    • Pink Sapphire Eng. Rings
    • White Sapphire Eng. Rings
    • Yellow Sapphire Eng. Rings
    • Padparadscha Eng. Rings
    • Green Sapphire Eng. Rings
    Styles
    • Solitaire Engagement Rings
    • Halo Engagement Rings
    • Three Stone Eng. Rings
    • Colour Accented Eng. Rings
    • Cluster Engagement Rings
    Shapes
    • Round Eng. Rings
    • Princess Cut Eng. Rings
    • Cushion Cut Eng. Rings
    • Emerald Cut Eng. Rings
    • Oval Engagement Rings
    Materials
    • White Gold Eng. Rings
    • Yellow Gold Eng. Rings
    • Rose Gold Eng. Rings
    • Two Tone Eng. Rings

    Alternatives
    • Ruby Eng. Rings
    • Aquamarine Eng. Rings
    • Amethyst Eng. Rings
    • Garnet Eng. Rings
    • Alexandrite Rings
    Information
    • Placing your Custom Order
    • Our Sapphire Guide
    • Authenticity Guarentee
    Design Catalogue Design Guide Ring Settings
  • Wedding
    • Wedding Rings
    • Bridal Sets
    • Mens Wedding Rings
    • Wedding Ring Sets
  • Jewellery
    Sapphire Jewellery
    • Sapphire Earrings
    • Sapphire Necklaces
    Diamond Jewellery
    • Diamond Earrings
    • Diamond Key Necklaces
    • Black Diamonds
    Rings
    • Promise Rings
    • Eternity Rings
    Pendants & Necklaces
    • Key Necklace
    Earrings
    • Stud Earrings
    • Gemstone Earrings
    Silver Jewellery
    • Silver Rings
    • Silver Necklaces
    • Silver Earrings
    • Silver Bracelets

    Gift Ideas
    • Birthday Gifts
    • Annivarsary Gifts
    • 21st Birthday Keys
    Smart Jewellery
    • Fitbit Jewellery
    Unique Jewellery
    • Custom Engagement Ring
    • Unique Engagement Ring
    • Unique Wedding Ring
    • Unique Jewellery
Brilliyond Jewellery
Brilliyond Jewellery
  • Engagement
    Engagement Rings Sapphire Eng. Rings Sapphires
    New Designs 2023
    • Sapphire New Designs
    • Diamond New Designs
    Colours
    • Blue Sapphire Eng. Rings
    • Pink Sapphire Eng. Rings
    • White Sapphire Eng. Rings
    • Yellow Sapphire Eng. Rings
    • Padparadscha Eng. Rings
    • Green Sapphire Eng. Rings
    Styles
    • Solitaire Engagement Rings
    • Halo Engagement Rings
    • Three Stone Eng. Rings
    • Colour Accented Eng. Rings
    • Cluster Engagement Rings
    Shapes
    • Round Eng. Rings
    • Princess Cut Eng. Rings
    • Cushion Cut Eng. Rings
    • Emerald Cut Eng. Rings
    • Oval Engagement Rings
    Materials
    • White Gold Eng. Rings
    • Yellow Gold Eng. Rings
    • Rose Gold Eng. Rings
    • Two Tone Eng. Rings

    Alternatives
    • Ruby Eng. Rings
    • Aquamarine Eng. Rings
    • Amethyst Eng. Rings
    • Garnet Eng. Rings
    • Alexandrite Rings
    Information
    • Placing your Custom Order
    • Our Sapphire Guide
    • Authenticity Guarentee
    Design Catalogue Design Guide Ring Settings
  • Wedding
    • Wedding Rings
    • Bridal Sets
    • Mens Wedding Rings
    • Wedding Ring Sets
  • Jewellery
    Sapphire Jewellery
    • Sapphire Earrings
    • Sapphire Necklaces
    Diamond Jewellery
    • Diamond Earrings
    • Diamond Key Necklaces
    • Black Diamonds
    Rings
    • Promise Rings
    • Eternity Rings
    Pendants & Necklaces
    • Key Necklace
    Earrings
    • Stud Earrings
    • Gemstone Earrings
    Silver Jewellery
    • Silver Rings
    • Silver Necklaces
    • Silver Earrings
    • Silver Bracelets

    Gift Ideas
    • Birthday Gifts
    • Annivarsary Gifts
    • 21st Birthday Keys
    Smart Jewellery
    • Fitbit Jewellery
    Unique Jewellery
    • Custom Engagement Ring
    • Unique Engagement Ring
    • Unique Wedding Ring
    • Unique Jewellery
  • Gemstones
    Diamond
    • Natural Diamonds
    • Lab-grown Diamonds
    • Diamond Simulants
    • Diamond Alternatives
    Sapphire
    • Blue Sapphires
    • Pink Sapphires
    • White Sapphires
    • Yellow Sapphires
    • Padparadscha
    • Green Sapphire
    Preciouse
    • Ruby
    • Emerald
    • Alexandrite
    Birthstones
    • Jan - Garnet
    • Feb - Amethyst
    • Mar - Aquamarine
    • Apr - Diamond
     
    • May - Emerald
    • Jun - Alexandrite
    • Jul - Ruby
    • Aug - Peridot
    • Aug - Spinel
     
    • Sep - Sapphire
    • Oct - Tourmaline
    • Nov - Citrine
    • Nov - Topaz
    • Dec - Zircon
  • Education
    Diamond Education
    • Diamond 4Cs
    • Ethical Diamonds
    • Diamond Mining
    • Diamond History
    • Coloured Diamonds
    Sapphire Education
    • Sapphire 6Cs
    • Colours of Sapphires
    • Ceylon Sapphires
    • Australian Sapphires
    • Buying a Sapphire
    Engagement Ring Education
    • Key Decisions
    • Style Selection
    • Centre Stone
    Gemstone Education
    • Birthstones
    • Ruby Gemstones
    • Aquamarine Gemstones
    • Garnet Gemstones
    • Alexandrite Gemstones
    • Spinel Gemstones
    • Amethyst Gemstones
    Metal Education
    • Gold
    • Silver
    • Platinum
    • Alloys and Metal Plating
  • Contact
    • Contact Us
    • Customer Service
    • FAQ
    • Locations
    • About Us
  • Gemstones
    Diamond
    • Natural Diamonds
    • Lab-grown Diamonds
    • Diamond Simulants
    • Diamond Alternatives
    Sapphire
    • Blue Sapphires
    • Pink Sapphires
    • White Sapphires
    • Yellow Sapphires
    • Padparadscha
    • Green Sapphire
    Preciouse
    • Ruby
    • Emerald
    • Alexandrite
    Birthstones
    • Jan - Garnet
    • Feb - Amethyst
    • Mar - Aquamarine
    • Apr - Diamond
     
    • May - Emerald
    • Jun - Alexandrite
    • Jul - Ruby
    • Aug - Peridot
    • Aug - Spinel
     
    • Sep - Sapphire
    • Oct - Tourmaline
    • Nov - Citrine
    • Nov - Topaz
    • Dec - Zircon
  • Education
    Diamond Education
    • Diamond 4Cs
    • Ethical Diamonds
    • Diamond Mining
    • Diamond History
    • Coloured Diamonds
    Sapphire Education
    • Sapphire 6Cs
    • Colours of Sapphires
    • Ceylon Sapphires
    • Australian Sapphires
    • Buying a Sapphire
    Engagement Ring Education
    • Key Decisions
    • Style Selection
    • Centre Stone
    Gemstone Education
    • Birthstones
    • Ruby Gemstones
    • Aquamarine Gemstones
    • Garnet Gemstones
    • Alexandrite Gemstones
    • Spinel Gemstones
    • Amethyst Gemstones
    Metal Education
    • Gold
    • Silver
    • Platinum
    • Alloys and Metal Plating
  • Contact
    • Contact Us
    • Customer Service
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    • Locations
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  • Home
  • FAQ
  • FAQ - Gemstones

FAQ - Gemstones

Are your Precious Stones ethically sourced?

Can I hand-pick gemstones for my jewellery?

Do you offer lab-grown diamonds?

Can I buy gemstones from Brilliyond?

Are your Gemstones Certified?

Can I get a valuation report?

Why sapphires don't have a standard Size-to-Weight ratio?

  • Communication
    • How can I speak to Customer Service Representative?
    • How to schedule a Virtual Appointment?
  • Jewellery and Customisation
    • I don't know my Ring size. How can I measure it?
    • Can you make a ring in a half size (Example M 1/2)?
    • What is the Engagement Ring price range?
    • How long does it take to make a custom Engagement Ring?
    • I like a Design, but I need it in a different Colour/Gemstone/Metal. Can you make it?
    • Can you make a design I saw elsewhere?
    • Can you repair a ring I brought from elsewhere?
  • Gemstones
    • Are your Precious Stones ethically sourced?
    • Can I hand-pick gemstones for my jewellery?
    • Do you offer lab grown diamonds?
    • Can I buy gemstones from Brilliyond
    • Are your Gemstones Certified?
    • Can I get a valuation report?
    • Why sapphires don't have standard Size-to-Weight ratio?
  • Placing an Order
    • Can I place an order as a guest?
    • Why create an account?
    • Are you deliver outside Australia?
  • Payments
    • What are the available payment methods?
    • Can I pay with direct bank transfer?
    • Can I get a Discount?
    • Do you offer Payment Plans, Lay by, After Pay, Zip Pay?
    • Why I haven't received a order confirmation?
  • Shipping
    • Can I collect my parcel from a Post Office or Parcel Locker?
    • Can I come and pick my jewellery from your office?
    • Do you do hand delivery?
  • Returns
    • Return policy for ready made products.
    • Return policy for custom made products.
  • After Sales
    • Can I resize my engagement ring?
    • Do you charge for resizing?
    • Do I need a jewellery insurance?
    • Can I get a Jewellery Valuation Report?
    • How to insure my jewellery?
    • I damaged my jewellery. Am I eligible for a free repair?
  • General
    • Do you have a showroom? Can I see and touch your products?
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About Brilliyond
  • Contact Us
  • About Us
  • Blog
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Services
  • Gemstone Inspection
  • Video Consultation
  • Custom Design
  • After-sale Services
  • Free Express Shipping
Gemstones
  • Blue Sapphires
  • Pink Sapphires
  • Yellow Sapphires
  • White Sapphires
  • Padparadscha Gemstones
  • Ruby Gemstones
Education
  • The 6CS of Sapphires
  • Sapphire Colour Quality
  • Checklist for Buying a Sapphire
  • The 4CS of Diamonds
  • Buying an Ethically traded Diamond
  • Natural vs Lab-Grown Diamonds

All prices are in AUD | © 2023 Brilliyond | ACN 629 524 232 | support@brilliyond.com.au | 0390782976

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