World Class Customer Service in Gold Coast
Pre-Sale Services in Gold Coast
Gemstone Pre-Delivery
We can send or hand deliver the gemstone to your address so that you can
personally inspect itCustomer Service Excellence
Fast Response
Responding promptly is the key to a great customer service. We do not let our customers wait.
We do not Hard sell
We believe in some good old ways of doing business built on genuine trust. We do not leave the customers alone after we sell an expensive jewellery.
Personal Consultant
Once you connect with us, one of our customer service champion will guide you throughout your ordering process from design, deliver, to after sales.
We Listen
We are a fully integrated business who do gem cutting, jewellery design, manufacturing, and technology; all in-house. We can deliver exactly what you want.
Make Everyone Smile
At the end of the day we want a smile on eveyones face.
After Sale Services in Gold Coast
Insurance
Expensive jewellery can be insured against theft and/or loss.
How to insure your jewelleryWhat our customers say
We try to get everything online as far as possible. However, customers are welcome to visit our workshop.
Free Shipping, Free Hand Delivery
Free shipping on all orders and hand delivery on request in Gold Coast
24 Hour Phone Support
24/7 Phone Support
Secured Payments
Your payments are well secured
Locations
Top Class Jewellery in Gold Coast
Buying fine jewellery can take different forms. One could simply walk into a nearby or well-known jewellery store somewhere in the Gold Coast Highway, or in and around Mermaid Waters, pick a ring from the pre-made selection, or choose a design from the jeweller's list and have it built per specifications. Then there is the online industry where many of the new players come in, in addition to those who try to do both. We at Brilliyond believe in giving engagement ring buyers the power of choice, combined with a range of options, with great customising potential topped with a human connection. Whether your idea is to buy a ring of your preference from our huge and ever-growing online catalogue or to have your ring built according to your taste, including rings that are based on inspiration, Brilliyond has a tailor-made solution for you.
Engagement Ring Buying: Trust, Value and Longevity
Getting your hand on an engagement ring is only one part of the ring buying equation. Whilst jewellery stores base their strength on physical stores, as an online jewellery company, we understand the importance of building a connection with each and every one of our customers. From the first contact: which can be call, email, or Zoom meeting that can be set with a few clicks on our site. Depending on how serious you are, we are ready to work with you every step of the way. Even if that means making possible direct contact with one of our representatives. We understand that buying an engagement ring is not just about purchasing a jewel, but is about having an experience. From the ring selection, find the right gemstone of choice: diamonds, sapphires, rubies etc. Finger size measurement, the use of surprise in the case of delivery. To even provide proposal tips and recommendations, we have it covered virtually every step of the way. As a company based in Melbourne, with a growing presence throughout the Australian market, we seek to meet the demand for engagement rings in the Gold Coast.
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